Success Stories

Todd Ferguson, Jonothan Saxby & James McCulloch – Banjo’s Claremont TAS

Banjo’s Claremont opened for business with great success on Thursday 3 August 2017!

The Claremont store is an exciting adventure, as it is the first new store for this year…

The new store is franchised to Todd Ferguson, Jonothan Saxby and James McCulloch who we consider as Banjo’s veterans as they have been a part of the Banjo’s family for many years. Without a doubt, the boys will keep the new store running meticulously!

Find out more…


Natasha Turner & Derek Armstrong – Banjo’s Warana QLD

Tash & Derek recently became Banjo’s newest Franchisees upon the opening of their Warana QLD store early December 2017.

Originally from Tasmania, the couple saw great potential for a Banjo’s store in the fast growing Sunshine Coast suburb of Warana.

Both have worked in numerous Banjo’s stores over the years developing their managerial skills in both sales and production areas.

They are equally passionate about the Banjo’s brand so they quickly “raised they hands” when the opportunity to have their very own store opened up.


Damien Benson – Banjo’s Longford TAS

Damien became a Banjo’s Franchisee upon the opening of the Longford TAS store mid December 2015.

A member of the Banjo’s network for over 15 years, Damien commenced his journey as a cleaner at the Margate store.

He grew within his position at the Margate store and was able to quickly progress to a Sales Assistant, Senior Sales assistant and then onto becoming Assistant Manager.

From there, Damien was given the opportunity to transfer to the Moonah store and become Store Manager upon store opening in 2002.

Throughout his career with Banjo’s, Damien has been able to successfully complete a range of recognised training including his Diploma in Frontline Management. This training has enabled him to develop both personally and professionally, and become a real asset to Banjo’s.

Due to his ongoing achievements as Store Manager and endless positive “can do” attitude towards work, he was selected as the first person to participate in Banjo’s Self Raising Program. The Self Raising Program is an internal training program that assists Banjo’s employees to be a Franchisee with full training and support provided by Banjo’s Resource Centre.

Damien believes the Self Raising Program is an important process and the support and training provided by the Resource Centre is key to becoming a successful Franchisee. “I feel extremely fortunate to have been selected for the program and would recommend it to others if the opportunity is presented to them.” he said.

Relocating from Hobart to reside Longford, Damien believes the town will benefit from a Banjo’s Bakery Café, including the employment opportunities it has presented to the community. At store opening, Damien’s business has created over 20 new jobs, and is extremely excited about his journey as a Franchisee in Longford.


Ben Westwood – Banjo’s Lindisfarne TAS

Ben Westwood became a partner in the Lindisfarne store in May 2009. He had previously been working in Banjo’s Salamanca for 8 years as a cook/baker, so was very familiar with the systems and products.

“I was approached by my now business partner, and accepted his offer to become partners in the franchise. While at the time it was more of a case of grasping the opportunity when it arose than actively seeking to purchase a franchise, I was immediately interested as I knew Banjo’s is an easy to run business, I believe in the brand, and they provide you with great support.”

‘My greatest achievement within the franchise would have to be that of turning the performance of the Lindisfarne store around in the short time I have been running it.”

“It’s definitely a fun challenge. The store is located in a small village and you get to know everyone. There is a heap of customer interaction and the team I work with makes me very proud. They are a great bunch and we work hard but have a lot of fun, so it’s one of those jobs you have that you can actually enjoy.”

Ben’s long term plans include being able to expand his interests in the Banjos network by purchasing other stores.

When asked for what advice he would offer a prospective Banjo’s Franchisee, Ben responded with, “If you are not ‘customer focused’ or driven by providing excellent customer service, don’t buy a store. You cannot run a successful Banjo’s franchise from the mixing bowl!”